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Shipping Information

Shipping and Handling

Please accept all shipping prices as estimates on the web site. For large pieces of products quotations will be sought for the cheapest, suitable and most efficient delivery to you.

For smaller items we use Parcel Force for delivery. When all products are in stock your order should be with you 7 – 14 days. If however items are not available in stock your order will be with you 4 – 6 weeks as we have to get shipment from Africa. Please note that at times if items are out of order it can even take longer than 6 weeks as it depends on when we receive goods from Africa. We will try our level best to get your items delivered to you as quickly and promptly as possible.

International Deliveries

Quotations will be sought for each purchase made, and you will be advised before your purchase is processed.

Delivery Schedule

Smaller items are normal dispatched the day after your order. Parcel Force will deliver these to you. If you require a tracking number please call 0870 350 1748 or email help@jjlinks.co.uk. It is better for you to follow your delivery with Parcel Force yourself and they can be reached on 0800884422. Larger items will be dispatched using selected shipping partners. These will be handled individually and we will be able to advise you who is handling your shipping, and give you tracking details if applicable.

Back Orders

If the item you order is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. We suggest that if you want to guarantee delivery a 50% deposit be made on back orders. Failure to make a deposit will mean that any paying customer will receive preference.

Our products come from beautiful slow Africa. They are lovely people, but have special slow watches over there, and what we call 'African Time', which basically means what you can put off for tomorrow... do put off for tomorrow. We will endeavour to expedite orders, but delivery can take up to six months for some items. We will try to give you more accurate expectations on delivery, and work on a philosophy of ‘UNDER promise... the try to OVER deliver’. But even this cannot protect us against the phrase 'There is no rush in Africa' so bear with us please.